Is my order subject to tax?
You will be charged tax based on the destination province or territory that your order is being shipped. Orders shipped to the USA are not subject to any tax. When you complete your order, we will calculate the required tax based on your location.

What does Puremarket.ca sell?
We know that Holistic products are important to you just as much as they are to us! We strive to be the online retailer where you go to in order to find all the supplements, beauty/skin-care products and snacks you need that are 100% PURE! We pride ourselves in only carrying products with CLEAN ingredient lists which means you can add anything to your cart WITHOUT having to check the ingredient lists for unhealthy ingredients. We offer hundreds of different items including products for Baby & Kids, Beauty & Skin Care, Holistic Food, Green & Natural cleaning products, Pure supplements, Homeopathics, and so much more! Take a look around to see our large and PURE selection!

If you can't find the product you're looking for, let us know!

What is your refund policy?
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges, or we can send you a new product to replace the damaged one free of charge. If a product is damaged, please send us a picture of the damaged product if you would like a new one sent to you. Unfortunately, we do not replace/refund products if the packaging is destroyed. We will only refund or replace items with physical damage to the product itself. Once an item is shipped, we cannot refund it or cancel the order.

Are your products Halal?
Our products are not certified Halal, however most our supplements and foods are certified vegan and contain no animal products. Some of our digestive enzymes, homeopathics and snacks do contain animal products so make sure to read the label and ingredient list. Feel free to email us if you are not sure which products are vegan and which contain animal products.

What methods of payment do you accept?
You can use the following payment methods on puremarket.ca: Visa/Visa debit, MasterCard, American Express, Visa Checkout, Interac Online, PayPal, and puremarket.ca Gift Cards.

At this time, we can only accept Canadian and American credit card numbers. We're unable to accept cashier's checks or money orders.